In this episode, Dave Rodwell, of D.E. Rodwell Investigative Services Ltd., will help you identify the steps that you need to take to manage risks and keep your employees, patients, and business records secure. This 30-minute Practice Management Nugget will give you practical information on:

• Employee theft and shoplifting
• Exterior crimes against companies
• Working alone legislation

Dave Rodwell,

D.E. Rodwell Investigate Services Ltd.

Email: dave@daverodwell.com

Website: www.daverodwell.com

Download the Learning Resource Guide

For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/staff-work-alone/

In this episode, Paula MacLean, of Silver Creek Press, will share with you the difference between a satisfied and engaged employee. This 30-minute Practice Management Nugget will give you practical information on:

• Strategies to create engagement with your employees;
• Strategies for you to develop skills to better engage your employees;
• Tips for networking;
• Tips to engage employees who work from remote or mobile offices.

Paula MacLean

Silver Creek Press

Email: mmcs@aol.com

Website: www.silvercreekpress.ca

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For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/meaningful-engagement/

In this episode, Shawna Briscoe, Account Manager at Canada Medical Ltd., will help you determine what your medical supplies requirements are and how to manage inventory, saving you time and money. This 30-minute Practice Management Nugget will give you practical information on:

• Typical requirements for a healthcare practice start-up;
• CPSA and AHS regulations;
• Questions to ask potential suppliers;
• Timelines to consider in your project plan;
• Ways to manage your medical supplies inventory.

Shawna Briscoe

Canada Medical Ltd.

Phone: 780-465-2291

Email: shawna@canadamedical.net

Website: https://www.canadamedical.net/

Download the Learning Resource Guide

For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/medical-supplies-and-inventory-management-for-clinics/

In this episode, Bruce Lee, of Bruce Lee Productivity Resources, will help you design a clinic experience to support the best possible patient experience that can be provided. This 30-minute Practice Management Nugget will give you practical information on:

• The key questions patients are asked on how to improve your practice;
• The latest ideas in patient engagement;
• What makes a satisfied patient;
• How you can address the key ingredients in your medical clinic.

Bruce Lee

Bruce Lee Productivity Resources

Email: bruceleespeaker@shaw.ca

Website: www.bruceleespeaker.com

Download the Learning Resource Guide

For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/7-moments-of-truth-in-patient-clinic-satisfaction/

In this episode, Dr. Randi Ross, of William David Company, LLC, will share with you a proven plan to ensure that you have a successful and meaningful practice, with what she calls "Relationship Marketing". This 30-minute Practice Management Nugget will give you practical information on:

• How to use relationship marketing to grow your business;
• How to position you and your business as a Lifestyle Medicine authority in your community;
• How you can be an exclusive host of "Community Wellness Day" in your community to gain huge exposure, massive publicity, to leverage affiliates, and to build key relationships, credibility, and legitimacy.

Dr. Randi Ross, CEO

William David Company, LLC.

Email: drrandi@optonline.net

Website: http://www.williamdavidcompany.com/

Download the Learning Resource Guide

For more information on this podcast and for resources, see our blog post here: http://informationmanagers.ca/relationship-marketing/