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Practice Management Nuggets

Practice Management Nuggets Podcasts for Your Healthcare Practice - is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, improve, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away. And best of all – this is a free, no cost opportunity for you and your staff to hear from experts on a variety of topics how they made their clinics and businesses a success! Practice Management Nuggets© series is hosted by Jean L. Eaton (Your Practice Management Mentor and Practical Privacy Coach) of Information Managers Ltd. I am constructively obsessive about privacy and confidentiality in the healthcare sector--and I think you should be, too! I help primary care practice managers and health care providers properly manage the risk of a privacy breach, stay out of jail, avoid fines AND keep an efficient practice! Practice Management Nuggets has been interviewing guests and sharing nuggets of information since 2014! Get all the show notes at PracticeManagementNuggets.Live. www.InformationManagers.ca www.PracticeManagementNuggets.Live
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Now displaying: September, 2018
Sep 27, 2018

Brought to you by your Practical Privacy Coach and Practice Management Mentor http://www.InformationManagers.ca

Subscribe to PM Success: GO TO BLOG POST https://informationmanagers.ca/court-order

You are working at the reception desk of a healthcare practice. Suddenly, there is a police officer or court officer giving you a court order to produce patient records!

Don’t Panic!

In this month’s Q&A with Jean, we discussed how to prepare patient records for a court order with confidence!

Now, just a reminder, I’m not a lawyer and I don’t play one on TV. These are my recommendations based on my experience as a director of health records in hospitals in Canada, as a court reporter, and as a mentor to clinic managers in independent healthcare practices and not legal advice.

Show Notes
01:36 How to Prepare Patient Records for a Court Order
02:40 Don’t Panic
03:16 Review the Order Carefully
04:46 What This ISN’T
07:30 Validate the Court Order
08:14 Secure the Patient Records
11:08 Inform Your Custodian, Privacy Officer
12:38 The Fine Art of Severing
14:32 Table of Contents
15:24 Prepare the Paper Record
18:36 Testimony
22:39 When You Return to the Clinic
24:24 What You Should Do Now

For complete details and to read more, subscribe to PM Success: GO TO BLOG POST https://informationmanagers.ca/court-order

Sep 6, 2018

Have you ever said…

“If only I had someone to ask!”

Each month, we discuss your questions about practice management, human resources issues, clinic management best practices, procedures, resources, practical privacy tips, and more in Practice Management Success membership.

In this Q&A, we're talking about: Can you use text messaging with patients?

The short answer is, ‘Yes’.

The longer answer is ‘Yes, but . . .  make sure that you are really clear about why you want to use text messaging, carefully plan the implementation and monitor its use.’ 

Listen to the full audio Q&A for my detailed response. Here are some audio highlights:

01:51 Patients want to use text messaging

02:24 Why text messaging?

04:59 Level of risk

06:33 Mitigation strategy

12:26 Bleen cloud based medical referral management system (Stitcher linkhttps://www.stitcher.com/podcast/jean-eaton/practice-management-nuggets/e/52478520)

13:19 ezReferral patient appointment management (Stitcher link https://www.stitcher.com/podcast/practice-management-nuggets/e/53743157?autoplay=true)

15:15 Healthquest EMR (www.healthquest.ca) 16:30 Privacy Impact Assessment

17:46 E-Course: Privacy Impact Assessments to Protect Your Practice, Your Assets, and Your Patients https://informationmanagers.ca/protect-your-practice-with-privacy-impact-assessments-course/ 


For more information visit: 
https://InformationManagers.ca/can-you-use-text-messaging-with-patients/

 

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