When an authorized person accesses patient records for an unauthorized purpose, this is often considered snooping.
If you work in healthcare, it is your job to manage each privacy breach with confidence, compassion, and transparency to the individuals affected by a privacy breach.
In this podcast episode, Jean L. Eaton answers frequently asked questions (FAQ) about custodians looking up their family members on Alberta Netcare Portal.
Learn NOW how to respond a #PrivacyBreach – Don’t get caught scrambling when a privacy breach happens.
Are you feeling frustrated with the same problem over and over again in your clinic?
Or solving one problem just to find another problem popping up?
Don’t know where to go for help?
Many new and seasoned clinic managers find that they need help from time to time from other clinic managers who understand their problems.
Recorded Oct 16, 2018
00:19 Custodian Snooping
02:37 Don’t Forget to Train About Appropriate Access
03:21 Just Because They Say They Know Isn’t Enough For the Business of a Clinic
04:32 Discipline and Notification
Do This Now
Members of Practice Management Success can access the video of this episode and the resources here.
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