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Practice Management Nuggets

Practice Management Nuggets Podcasts for Your Healthcare Practice - is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, improve, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away. And best of all – this is a free, no cost opportunity for you and your staff to hear from experts on a variety of topics how they made their clinics and businesses a success! Practice Management Nuggets© series is hosted by Jean L. Eaton (Your Practice Management Mentor and Practical Privacy Coach) of Information Managers Ltd. I am constructively obsessive about privacy and confidentiality in the healthcare sector--and I think you should be, too! I help primary care practice managers and health care providers properly manage the risk of a privacy breach, stay out of jail, avoid fines AND keep an efficient practice! Practice Management Nuggets has been interviewing guests and sharing nuggets of information since 2014! Get all the show notes at PracticeManagementNuggets.Live. www.InformationManagers.ca www.PracticeManagementNuggets.Live
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Now displaying: September, 2020
Sep 20, 2020

When a practice has an efficient processes in-office practice is streamlined, then you ready to embark to see patients with telemedicine. The COVID-19 pandemic is the catalyst for growth in telemedicine.

Dr. Michael Greiwe, M.D. practicing orthopaedic surgeon with OrthoCincy and the founder of the OrthoLive and SpringHealthLive telemedicine platforms is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!

He’s going to share with us how to increase you practice revenue, efficiency and patient satisfaction with telemedicine.

Meet Dr. Michael Greiwe

Michael Greiwe, M.D., is a surgeon by day and tech guru by night. He is a practicing orthopaedic surgeon with OrthoCincy, near Cincinnati, Ohio, and the founder of the OrthoLive and SpringHealthLive telemedicine platforms. The platforms allow medical practices to deliver telemedicine visits through real-time HIPAA compliant video conferencing between provider and patient - increasing practice revenue, efficiency and patient satisfaction. Dr. Greiwe is a nationally recognized expert on how telemedicine technology is changing the practice of medicine. TV news stations and podcasts across America have interviewed him about the future of telemedicine, and how to use it to improve the patient experience. He attended the University of Notre Dame, where he won the prestigious Knute Rockne Award for excellence in academics and athletics. He completed his orthopaedic surgery training at the University of Cincinnati Department of Orthopaedic Surgery and Sports Medicine. In 2010, Dr. Greiwe completed his fellowship in shoulder, elbow and sports medicine at Columbia University, training with the head team physician for the New York Yankees, Dr. Christopher Ahmad.

To find more, see OrthoLive https://www.ortholive.com and SpringHealthLive https://SpringHealthLive.com

Show Notes

Publish Sept 22, 2020

00:45  Introduction Dr. Michael Greiwe

02:42  “Telemedicine is the next tool that is going to make the job easier for physicians and better for patients.” Dr. Mike Greiwe

05:14  What is Telehealth

08:53  OrthoLive Available on the App Store readily available to providers and patients

10:22 Digital Health Misconception that patients don’t want to use telehealth

11:07  “90% of Patients Prefer Telemedicine over in-office visits.”

11:54  When Is A Practice Ready To Implement Telehealth?

14:54  Processes is the way to run your practice efficiently

15:39  Future trends in telehealth

17:27  Confidence Growing with Telemedicine

18:27  Patient Access is the Beauty and the Power of Telemedicine

19:18  Lessons Learned From 500,000 Telehealth Visits – Top 3

19:45  1. Band Leader

20:10  2. Understanding Where The Low Hanging Fruit Is

20:56  3. Technology Platform Super Easy for Patient Access and Efficient for Providers

22:38  Opportunities in Canada

Key word Searchie https://PracticeManagementNuggets.Live/search  

Sep 7, 2020

Healthcare providers and clinic managers have three common myths about EMR user monitoring auditing.

Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything

Myth #2 – I don’t have to audit my users – I know them

Myth #3 – I won’t have to worry about this until I have a breach

Rob Pruter, the User Monitoring Expert at SPHER is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!

He’s going to share with us how to protect your practice and your patients when you use Artificial Intelligence (AI) technology that can recognize unusual activities and generate a warning message.

Finally, an easy way to perform user monitoring and quickly recognize risks from external bad actors and employee snooping incidents!

Meet Rob Pruter

Rob Pruter

Rob is the Chief Revenue Officer at SPHER, Inc.

He is responsible for all global sales, marketing, and partner revenue at SPHER, Inc.

For the past 20 years, he has successfully built marketing programs and partner alliances in the healthcare IT space with larger companies and innovative start-ups.

He has a passion for protecting patient privacy and cybersecurity for the healthcare industry.

And he is my new best friend with a passion to improve audit log monitoring!

To find more from Rob, download the brochure from SPHER! https://informationmanagers.ca/likes-spher

 

Show Notes

Publish September 7, 2020

00:59  Introduction Jean L. Eaton

01:45  Welcome Rob Pruter

02:40  Pink Elephant in the room

What do clinic managers and health care providers need to know about monitoring audit logs?

02:57 Rob Pruter’s #1 Tip

Nobody goes to the doctor to get their identity stolen.

05:16  What is an audit log?

06:37  Everyone needs a unique user ID

08:48  Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything

11:53  Myth #2 – - I don’t have to audit my users – I know them

15:05  Myth #3 – I won’t have to worry about this until I have a breach

19:45  How To Use AI Audit Log Reports

21:00  Identify security risks right away avoids remediation costs, time spent, and enforces a culture that snooping is not permitted.

23:44  Multiple locations and remote working often also means less supervision. AI auditing tools can help you be proactive.

25:46  Who is AI Audit Monitoring For?

27:14  When is a clinic ready to start AI Audit Monitoring?

28:10  Find Out More From SPHER

https://InformationManagers.ca/Likes-SPHER

Key word Searchie https://PracticeManagementNuggets.Live/search  

Rate and Review the Podcast

I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!

Reviews for the podcast on whatever platform that you use is greatly appreciated!

When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review.

Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.

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