When a practice has an efficient processes in-office practice is streamlined, then you ready to embark to see patients with telemedicine. The COVID-19 pandemic is the catalyst for growth in telemedicine.
Dr. Michael Greiwe, M.D. practicing orthopaedic surgeon with OrthoCincy and the founder of the OrthoLive and SpringHealthLive telemedicine platforms is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
He’s going to share with us how to increase you practice revenue, efficiency and patient satisfaction with telemedicine.
Meet Dr. Michael Greiwe
Michael Greiwe, M.D., is a surgeon by day and tech guru by night. He is a practicing orthopaedic surgeon with OrthoCincy, near Cincinnati, Ohio, and the founder of the OrthoLive and SpringHealthLive telemedicine platforms. The platforms allow medical practices to deliver telemedicine visits through real-time HIPAA compliant video conferencing between provider and patient - increasing practice revenue, efficiency and patient satisfaction. Dr. Greiwe is a nationally recognized expert on how telemedicine technology is changing the practice of medicine. TV news stations and podcasts across America have interviewed him about the future of telemedicine, and how to use it to improve the patient experience. He attended the University of Notre Dame, where he won the prestigious Knute Rockne Award for excellence in academics and athletics. He completed his orthopaedic surgery training at the University of Cincinnati Department of Orthopaedic Surgery and Sports Medicine. In 2010, Dr. Greiwe completed his fellowship in shoulder, elbow and sports medicine at Columbia University, training with the head team physician for the New York Yankees, Dr. Christopher Ahmad.
To find more, see OrthoLive https://www.ortholive.com and SpringHealthLive https://SpringHealthLive.com.
Show Notes
Publish Sept 22, 2020
00:45 Introduction Dr. Michael Greiwe
02:42 “Telemedicine is the next tool that is going to make the job easier for physicians and better for patients.” Dr. Mike Greiwe
05:14 What is Telehealth
08:53 OrthoLive Available on the App Store readily available to providers and patients
10:22 Digital Health Misconception that patients don’t want to use telehealth
11:07 “90% of Patients Prefer Telemedicine over in-office visits.”
11:54 When Is A Practice Ready To Implement Telehealth?
14:54 Processes is the way to run your practice efficiently
15:39 Future trends in telehealth
17:27 Confidence Growing with Telemedicine
18:27 Patient Access is the Beauty and the Power of Telemedicine
19:18 Lessons Learned From 500,000 Telehealth Visits – Top 3
19:45 1. Band Leader
20:10 2. Understanding Where The Low Hanging Fruit Is
20:56 3. Technology Platform Super Easy for Patient Access and Efficient for Providers
22:38 Opportunities in Canada
Key word Searchie https://PracticeManagementNuggets.Live/search
Healthcare providers and clinic managers have three common myths about EMR user monitoring auditing.
Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything
Myth #2 – I don’t have to audit my users – I know them
Myth #3 – I won’t have to worry about this until I have a breach
Rob Pruter, the User Monitoring Expert at SPHER is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
He’s going to share with us how to protect your practice and your patients when you use Artificial Intelligence (AI) technology that can recognize unusual activities and generate a warning message.
Finally, an easy way to perform user monitoring and quickly recognize risks from external bad actors and employee snooping incidents!
Meet Rob Pruter
Rob is the Chief Revenue Officer at SPHER, Inc.
He is responsible for all global sales, marketing, and partner revenue at SPHER, Inc.
For the past 20 years, he has successfully built marketing programs and partner alliances in the healthcare IT space with larger companies and innovative start-ups.
He has a passion for protecting patient privacy and cybersecurity for the healthcare industry.
And he is my new best friend with a passion to improve audit log monitoring!
To find more from Rob, download the brochure from SPHER! https://informationmanagers.ca/likes-spher
Show Notes
Publish September 7, 2020
00:59 Introduction Jean L. Eaton
01:45 Welcome Rob Pruter
02:40 Pink Elephant in the room
What do clinic managers and health care providers need to know about monitoring audit logs?
02:57 Rob Pruter’s #1 Tip
Nobody goes to the doctor to get their identity stolen.
05:16 What is an audit log?
06:37 Everyone needs a unique user ID
08:48 Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything
11:53 Myth #2 – - I don’t have to audit my users – I know them
15:05 Myth #3 – I won’t have to worry about this until I have a breach
19:45 How To Use AI Audit Log Reports
21:00 Identify security risks right away avoids remediation costs, time spent, and enforces a culture that snooping is not permitted.
23:44 Multiple locations and remote working often also means less supervision. AI auditing tools can help you be proactive.
25:46 Who is AI Audit Monitoring For?
27:14 When is a clinic ready to start AI Audit Monitoring?
28:10 Find Out More From SPHER
https://InformationManagers.ca/Likes-SPHER
Key word Searchie https://PracticeManagementNuggets.Live/search
Rate and Review the Podcast
I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!
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Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.