In the latest episode of Practice Management Nuggets Podcast, Tammy Hyska shares her expert tips on 5 Critical Things Healthcare Practitioners Need To Have A Profitable Business.
Healthcare providers learn their skills at medical school, but don’t learn how to make their business profitable.
Tammy Hyska can help you have a profitable business from day #1!
Did you know that one of the best ways you can serve your customers better is by having a more profitable business?
You can have a more profitable business starting tomorrow--even if you're not a "numbers person"!
Tammy Hyska will help you avoid money stress with these tips to set up the financial side of your business the right way– in words that we all can understand!
See all the show notes: https://PracticeManagementNuggets.Live
In the latest episode of Practice Management Nuggets Podcast, Corrinne Boudreau shares her expert tips on How To Build a Legal Foundation For Your Healthcare Practice.
Then you need customizable templates to help you set up your business, operate your brick and mortar local business, or your online business!
Corrine Boudreau of Online Legal Essentials can help you!
Corinne has developed guided legal templates for Canadians doing business online.
Corinne has a knack for making things practical and easy to implement. Being a lawyer since 2002 has given her perspective and experience to boil things down to the essentials.
You know that I love templates – and tips, tools, and training to make it easy!
Corinne delivers this for you!
Corinne Boudreau will explain the essential business documents that you need to start a new healthcare practice – in words that we all can understand!
Meet Corinne Boudreau
Corinne is the daughter of a teacher and a lawyer - which probably explains a lot about her desire to share and explain the legal stuff.
After escaping many years of the big law firm life (aka the "soul-sucking situation"), Corinne started her entrepreneurial legal journey in 2012.
What started as a 40-hour in-person legal course developed for small business owners has now also turned into guided legal templates for Canadians doing business online.
Corinne has a knack for making things practical and easy to implement. Being a lawyer since 2002 has given her perspective and experience to boil things down to the essentials.
Corinne is originally from Cape Breton Island and lives in Halifax, Nova Scotia with her spouse, Martin, two teenagers Enya and Owen, and new rescue pup, Kiwi.
Corinne’s hobbies include playing guitar with her band “The Mother Pluckers” and playing hockey.
Corinne's motto is "Work Hard. Have Fun. Give Back."
www.instagram.com/lawyercorinne
https://twitter.com/lawyercorinne
https://www.facebook.com/onlinelegalessentials
https://onlinelegalessentials.ca
https://clubhousedb.com/user/lawyercorinne
https://www.linkedin.com/in/corinne-boudreau-9b7b144/
My Takeaways
Corinne’s recommendations of the essential business documents for a new healthcare practice are based on relationships. Relationships are triggers for business documents to improve communication and expectations – get it in writing!
For example:
Also, whether you have a brick and mortar local business or an online business, make sure that you are projecting yourself as a trustworthy business owner with a professional presence on your website. This includes having a privacy policy, copyright notice, disclaimers, terms of use documents. Remember Corinne’s #1 tip – get it in writing!
Get started right away with the free Ultimate Checklist for Running a Business Online in Canada.
01:35 Introduction Corinne Boudreau, Online Legal Essentials
04:47 Corinne’s #1 Tip
06:18 What are the essential starting business documents for a new healthcare practice?
11:18 Website policies and practices
16:17 Corporate structure options for healthcare practices
19:40 Types of Insurance that a business should consider including cybersecurity insurance
23:55 Contracts – fee-splitting, associates, hiring contracts
29:39 When Your Healthcare Practice Develops Online Services – understand the basics of copyright law and terms of service
32:48 Ultimate Checklist For Running A Business Online In Canada
34:45 Follow Corinne
What has been happening lately in cybersecurity in healthcare?
Today, Anne Genge, CEO of Alexio Corporation is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!
Anne and Jean discuss recent privacy breach scenarios and cybersecurity trends and steps that you can take now to prevent these events to happen to you!
Virtual care, telehealth, and working from home presents opportunities – and cybersecurity risks. Digital health and digital transformation has grown rapidly in the last year. Take time now to review your practice and defend yourself from dramatic increases in cybersecurity attacks.
Meet Anne Genge
Anne Genge is a pioneer in protecting health data and those who use it. She is a Certified Information Privacy Professional with a specialization in dentistry. Anne also holds certifications for HIPAA, Credit Card Security, Internet, and Network Security.
Ransomware and data theft have changed the face of dentistry in the past decade meaning dentists need a new toolkit for protecting their practices. With over 20 years of experience, Anne knows the challenges healthcare providers face with technology. She and her team at Alexio Corporation work with dental and medical professionals to minimize data risk and maximize patient care.
As healthcare grows increasingly dependent on the digital environment, cyber-security becomes increasingly more difficult. Protection of patient data is not only law, it’s imperative for business success and reputation. Anne simplifies cyber-security for dentists and other healthcare providers and gives ‘real world’ strategies to protect patient information and the practice business.
To find more, see https://getalexio.com
My Takeaways
Anne shared Top 3 Tips For an Incident Free 2021 for healthcare providers and dentists and protect your practice and your patients including these nuggets.
00:10 Introduction
00:54 Episode #082 6 Deadly Sins
03:00 COVID-19 biggest influence on digital transformation
07:01 E-Health Saskatchewan Breach
10:31 Anne’s recommendations basic steps for healthcare practices
18:08 Diagnostic Imaging clerical staff snooping - Employees access 3K patients’ records in privacy breach at Red Deer hospital. Red Deer Advocate. Apr. 13, 2021
25:16 Episode #099 Table-Top Privacy Breach Fire Drills
28:00 Top 3 Tips Incident free 2021
29:08 GetAlexio.com
30:00 Practical Privacy Officer Strategies https://informationmanagers.ca/practical-privacy-officer-training/
Healthcare Employers, Privacy Officers Need To Prevent Employee Snooping
Human curiosity, interpersonal conflicts, shaming or bullying or financial gains are common motivators for snooping. We seem to be hard-wired to want to peek into someone else’s personal and private information. Snooping is a violation of trust between our patients and the healthcare providers and the people who work for them.
We want our patients to trust us. We need patients to share their personal information with us so that we can provide the appropriate health services to them. When healthcare providers and employees snoop in our patient’s information we destroy that trust with the patient. When employees are snooping in personal health information, it costs the employer time and money.
What Is Snooping?
Looking at someone’s personal information without having an authorized purpose to access that information to do your job is known as ‘snooping’.
Even when you are “just looking” at personal information but don’t share that information with anyone else, this is still a privacy breach.
It is illegal.
Snooping incidents are on the rise and can cost you time, money, heartache, and headache in your practice.
When there is an offence under the privacy legislation like the Health Information Act, there may be an investigation, charges and court appearances, fines, penalties, and loss of employment.
Snooping is entirely preventable. You can easily use the 5 low-cost steps to prevent employee snooping in your healthcare practice.
How Can You Prevent Employee Snooping?
Let’s take a look at the pro-active steps that you can take today to prevent employee snooping.
Show Notes
00:00 5 Steps To Prevent Employee Snooping *start podcast here
01:01 What is Privacy? What is a Privacy Breach?
01:29 What Is Snooping?
03:08 Step 1. Be A Privacy Champion
03:25 Name A Privacy Officer - Accountability
04:41 Policies And Procedures
05:11 Build Privacy Into Everything You Do
05:20 Step 2. Train
08:13 Step 3. Reasonable Safeguards
09:34 Step 4. Monitor
10:21 Step 5. Consequences
10:48 Sanctions and Discipline Policy
11:08 Privacy Breach Reporting
11:17 Employee Snooping
13:05 Summary 5 Steps
https://informationmanagers.ca/5-steps-to-prevent-employee-snooping/
Key word Searchie https://PracticeManagementNuggets.Live/search
Use Table-Top Privacy Breach Fire Drills to Protect Your Practice
Healthcare providers, owners, and privacy officers hear about big privacy breaches on the news and hope it won’t happen to them. It keeps them up at night...because they know that properly preventing or managing a privacy breach is critical to the continued success of their business!
If a privacy and security incident hits, you will be in crisis mode. This is not the time to read your procedures for the first time. Instead, having a solid, approved, and well-tested privacy breach management plan will be critical to an effective response.
Invest now in table-top exercises or ‘fire drills’ with your privacy incident response team using a simple privacy breach scenario. Use your written policies, procedures, forms, and create sample privacy breach response plans or ‘playbooks’ for different types of scenarios. This will help you to be better prepared in the event of an incident and—even better—help you to prevent a privacy breach in your healthcare practice.
Recorded February 23, 2021
Show Notes
00:38 Introduction Jean L. Eaton
00:45 Find an example.
Saskatchewan IPC finds ransomware attack results in one of the largest privacy breaches in this province involving citizens’ most sensitive data. January 8, 2021 - Ron Kruzeniski, Information and Privacy Commissioner. https://oipc.sk.ca/
04:15 4 Step Response Plan
05:20 Step 1 Contain the Breach
05:50 Step 2 Evaluate the Risks
06:54 Step 3 Notify
07:19 Step 4 Prevent The Breach From Happening Again
Do you need help to create your privacy breach management plan – and a mentor to help you get it done? Check out the 4 Step Response Plan https://informationmanagers.ca/4-step