Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast
For full show notes, along with webinar slides and resources visit:
https://InformationManagers.ca/Hernish
Dr. Hernish Acharya of Cancellation Spot knows that you can improve your cancellation management by quickly and efficiently contacting the correct patients already on your waitlist to fill that last minute cancellation. In this Free 30-minute Privacy Management Nugget Webinar, Dr. Acharya will share with you:
• Improve patient access to healthcare.
• Minimize ineffective administrative work.
• Shorten waiting lists.
• Optimize fee-for-service revenue.
Is your morning voice mail full of patients cancelling appointments? You are not alone. All healthcare offices get cancellations. In fact, up to 30% of appointments need rescheduling, often on short notice.
If your healthcare practice has same-day appointment cancellations then this episode is for you!
www.CancellationSpot.com: Fill Cancellations Without Making a Single Phone Call
Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast
Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast
For full show notes, along with webinar slides and resources visit:
https://InformationManagers.ca/pmn-live-carol-healthcare-content
Carol Bush, The Social Nurse, knows how to create healthcare content that supports your healthcare practice. In this Free 30-minute Privacy Management Nugget Webinar Carol Bush will share with you:
then this webinar is for you!
How to Use Healthcare Content to Attract Patients and Improve Patient Satisfaction
with Carol Bush, The Social Nurse
Recorded Live Thursday June 1, 2017
Carol Bush is a writer and content strategist. She is the founder of The Social Nurse, a consultancy helping healthcare small businesses and Nurse Entrepreneurs tell stories that matter to the people they need to reach. She is a contributing writer for allnurses.com and an editorial advisor for Oncology Nursing News.
Carol is the Co-Founder of Healthcare Marketing Network.
1:00: Welcome, Carol Bush, The Social Nurse
4:30: Patients want healthcare information and will go to Dr. Google to get it.
6:50: You are the subject matter expert
7:05: Pink elephant in the room
9:00: Carol’s #1 Tip
9:25: What is a blog?
11:52: Why should a healthcare practice blog?
21:00: Ideas for blogging
24:00: Find wordsmiths in your tribe - Thinkers, Feelers, and Doers
30:18: Healthcare Networking Network – from support for your wordsmiths to complete done for you solution! Link Here: www.HealthcareMarketingNetwork.com
35:08: Free E-Book – 10 Tips to Make Your LinkedIn Profile Rock in 2017! Download Link
Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast
Sign up for weekly reminders about upcoming guest interviews, here: InformationManagers.ca/pmn-podcast
For full show notes, along with webinar slides and resources visit:
https://informationmanagers.ca/pmn-communication-lauren
Do you have a difficult topic that you need to communicate with your patients?
You know the one. The conversation that is really important to the patient and it is really important to you that you get it just right?
What if you could take that one topic and improve it to so that your communication is clear, consistent, meaningful and valuable to both the patient and you?
You can save time, money, and frustration with a strategic approach to communication.
Lauren Sergy is my guest on Practice Management Nuggets – Webinars for Your Healthcare Practice.
Join us for the Practice Management Nuggets Webinars for Your Healthcare Practice interview with Lauren Sergy of Upfront Communications and the author of The Handy Communication Answer Book. She knows that working in healthcare is a high stress and high stakes situation. Communication skills is critical in the workplace.
Lauren Sergy of Upfront Communication is a well-known expert on the subject of communication and public speaking and has graciously consented to this interview to share some great information with us about practical, helpful, and downright interesting facts and figures about communication so every healthcare provider or practice manager in our audience can understand master effective and efficient communication for every setting and occasion.
The Handy Communication Answer Book written by Lauren Sergy and published by Visible Ink Press, traces the history, explains the concepts, and examines the skills needed to master effective and efficient communication for every occasion. Providing insights and advice, this useful primer looks at how to improve verbal, nonverbal, and written communications.
Available on Amazon.ca.
www. InformationManagers.ca/Handy-Communication-Answer-Book
Get the blog Up Front Communications
www. LaurenSergy.com
Sharon Polsky is the president of AMINA Corp. and a Privacy by Design Ambassador with more than 30 years’ experience advising corporations, governments and organizations about privacy and access implications and unintended consequences of emerging laws, technologies and global trends. She is also president of the Privacy and Access Council of Canada, the nonpartisan national non-profit association of privacy and access professionals in Canada’s private and public sectors.
In 2007, Sharon founded The Winston Report, the foremost quarterly journal devoted to information access, privacy protection and data governance in Canada, and serves as its Editor-in-Chief.
Listen to the Practice Management Nugget Webinar interview with Sharon Polsky President & CEO Privacy and Access Council of Canada (PACC) to answer all your questions. We also talk about:
In this FREE 30-minute Practice Management Nugget Webinar with Zaheen Nanji, you will learn the Step by Step Formula to Build Emotional Resilience.
Zaheen is an experienced clinic manager, business owner, speaker, and author.
You answer to patients, family, co-workers.
Everyone wants your attention and your help.
Sometimes, you can get overwhelmed.
Zaheen will give us practical 3 step resilience system to address challenges in the clinic workplace.
Zaheen Nanji is a resilience champion, clinic manager and a business owner in Alberta, Canada.
Embracing change and fear is Zaheen’s trademark because she overcame her speech impediment in her twenties, her struggles with weight and learned to live in a new country, at the age of 15, without her parents. Her book, The Resilience Reflex – 8 Keys to Transforming Barriers into Success in Life and Business, became an International Best-Seller on Amazon Kindle. Zaheen teaches people how to make resilience their first reflex using her 3-step system: Release, Re-program and Resolve.
In this FREE 30-minute Practice Management Nugget Webinar for Your Healthcare Practice with Ronaye Kooperberg, Ronaye explains the skills of the MOA and how they can contribute your successful healthcare practice.
What skills should a MOA have?
How does an MOA fit into your practice team?
How can a skilled MOA contribute to your successful healthcare practice?
A skilled Medical Office Assistant will contribute to make your healthcare practice a dynamic and productive workplace that provides great customer service. Join us for the webinar with Ronaye, and we will discuss:
If you’re serious about practical learning in privacy, access and security and want to join speakers, delegates and thought leaders with shared interests on privacy that you can apply in your own environment right away make sure to check out this exciting interview with Sharon Polsky right now!
Privacy and Access Council of Canada offers a congress where delegates have a realistic opportunity to attend the sessions of interest. Plenaries and breakout sessions are longer than usual , and formal remarks are shorter, leaving time for speakers and delegates to engage in genuine conversation. And we ask speakers to offer practical guidance borne of their experience (not just theoretical advice or historical reviews) that delegates can put to work in their own organizations.
Learn, share and network at the 2016 National Privacy & Data Governance Congress. Join industry experts, risk management professionals, thought leaders and regulatory authorities to explore critical connections between privacy, access, security and compliance.
Join speakers, delegates and thought leaders with shared interests in privacy, access and security.Colleagues from public and private institutions, federal, provincial and territorial governments, industry, academia and regulatory authorities will meet in a relaxed setting to enjoy workshop, breakout, keynote and plenary sessions.
Congress 2016 takes a refreshingly practical approach. Breakout sessions are longer than at most conferences, but formal presentations are shorter. Speakers offer practical examples and case studies, but are discouraged from using PowerPoint or similar tools (or distractions).
Continuing Education Credits applicable to PACC Professional Certification, and may qualify for CPD credits from other organizations as well.
Sharon Polsky is president of AMINA Corp. and a Privacy by Design Ambassador with more than 30 years’ experience advising corporations, governments and organizations about privacy and access implications and unintended consequences of emerging laws, technologies and global trends. She is also president of thePrivacy and Access Council of Canada, the nonpartisan national non‑profit association of privacy and access professionals in Canada’s private and public sectors.
For more information, see: http://informationmanagers.ca/privacy-and-data-governance-congress/
View the blog post and register to view the video.
A PIA should be as common place to a healthcare practice as a business plan is to a business.
BUT most healthcare practices don’t know this and often don’t know that a PIA is usually part of their professional college requirements and often even a legislated requirement!
Prevent malicious errors, omissions or attacks that could result in fines and even jail time for the business, healthcare provider, employee, or vendor by completing a PIA.
You need a Privacy Impact Assessment when:
Doing a Privacy Impact Assessment for your practice is easy – once you figure it out. I have helped hundreds of clients complete their Privacy Impact Assessment and visited hundreds of practices across Alberta. I’ve figured it out . . . so you don’t have to! Now I’m going to share with you what you need to know to plan your PIA.
Brought to you by Jean L. Eaton, Your Practical Privacy Coach and Practice Management Mentor http://www.informationmanagers.ca
Related Links:
Register for the preview of the E-course webinar, Protect Your Practice, Your Assets, and Your Patients with Privacy Impact Assessments
Buy the E-course, Protect Your Practice, Your Assets, and Your Patients with
Privacy Impact Assessments - A Complete Step-by-Step Course
Privacy Awareness in Healthcare: Essentials - online privacy awareness training from Corridor Interactive
Healthcare businesses who want employee and supervisor level privacy awareness training to support key policies, procedures and risk management programs need a privacy awareness training program.
Give your staff the knowledge and tools they need to apply policy in their day-to-day work AND prevent a privacy breach with privacy awareness training.
Privacy awareness training is easy with interactive online learning experiences that are more effective than conventional training.
Make online training available to all your new and current employees quickly and efficiently.
http://informationmanagers.ca/pmn-privacy-awareness-training/
For more information about the course, Privacy Awareness in Healthcare: Essentials, see https://www.corridorinteractive.com/online-training/privacy-awareness-in-healthcare/
Guest: Heather Moony, VP Business Development, Corridor Interactive
Practice Management Nugget Inteview with Grant Ainsley
Tips every clinic manager or healthcare provider needs to know.
If you are a clinic manager or healthcare provider who wants to know the important tips to manage difficult conversations with a vendor, with an employee, or with a
patient with confidence, then you need to listen to this podcast right away.
Immediately take your communication skills to the next level and learn to talk like a
leader.
Sign up to Grant Ainsley's newsletter: http://www.grantainsley.com
Communication Tips for Difficult Conversations
http://www.informationmanagers.ca/communication-tips-for-difficult-conversations
Your clinic manager just resigned. Are you ready to hire? Learn how!
In this FREE 30-minute Practice Management Nugget Webinar Jean will give you practical information, tools and resources to:
Download the FREE E-Book,
9 Steps to Hiring Employees for Your Healthcare Practice
The right employee:
Doesn’t it make sense to prepare now to hire the right employee?
Download the FREE E-Book,
In this episode, we spoke with Karanne Lambton, Life Fulfilled Coaching and Amazon Best Selling Author of “Step Up: 52 Actions for Emerging Leaders”.
Karanne shares 5 Steps that you can take to guide you to successful outcomes and grow into your leadership potential.
Karanne Lambton offers her experience as a leader, manager, mentor and coach to health care professionals who want to succeed in living a full spectrum life.
Learn about a proven 3 pillar, 10 step process that can be successfully applied to your career or your personal life.
More about “Step Up; 52 Actions for Emerging Leaders”