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Practice Management Nuggets

Welcome to Practice Management Nuggets podcast with practical practice management and privacy compliance tips to help you start, grow, and improve your healthcare practice in Canada. If you are a clinic manager, team lead, healthcare provider or practice owner, these practical tips will save you time and money. Practice Management Nuggets Podcasts for Your Healthcare Practice - is a regular interview series with practice managers, healthcare providers, or trusted vendors who support healthcare practices. Topics include things you need to know to help you start, grow, improve, or maintain your healthcare practice. The events will be short – about 30 minutes – with nuggets of information that you can use right away. And best of all – this is a free, no cost opportunity for you and your staff to hear from experts on a variety of topics how they made their clinics and businesses a success! Practice Management Nuggets© series is hosted by Jean L. Eaton (Your Practice Management Mentor and Practical Privacy Coach) of Information Managers Ltd. I am constructively obsessive about privacy and confidentiality in the healthcare sector--and I think you should be, too! I help primary care practice managers and health care providers properly manage the risk of a privacy breach, stay out of jail, avoid fines AND keep an efficient practice! Practice Management Nuggets has been interviewing guests and sharing nuggets of information since 2014! Get all the show notes at PracticeManagementNuggets.Live. www.InformationManagers.ca www.PracticeManagementNuggets.Live
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Now displaying: Page 1
Sep 7, 2020

Healthcare providers and clinic managers have three common myths about EMR user monitoring auditing.

Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything

Myth #2 – I don’t have to audit my users – I know them

Myth #3 – I won’t have to worry about this until I have a breach

Rob Pruter, the User Monitoring Expert at SPHER is my guest on this episode of Practice Management Nuggets For Your Healthcare Practice!

He’s going to share with us how to protect your practice and your patients when you use Artificial Intelligence (AI) technology that can recognize unusual activities and generate a warning message.

Finally, an easy way to perform user monitoring and quickly recognize risks from external bad actors and employee snooping incidents!

Meet Rob Pruter

Rob Pruter

Rob is the Chief Revenue Officer at SPHER, Inc.

He is responsible for all global sales, marketing, and partner revenue at SPHER, Inc.

For the past 20 years, he has successfully built marketing programs and partner alliances in the healthcare IT space with larger companies and innovative start-ups.

He has a passion for protecting patient privacy and cybersecurity for the healthcare industry.

And he is my new best friend with a passion to improve audit log monitoring!

To find more from Rob, download the brochure from SPHER! https://informationmanagers.ca/likes-spher

 

Show Notes

Publish September 7, 2020

00:59  Introduction Jean L. Eaton

01:45  Welcome Rob Pruter

02:40  Pink Elephant in the room

What do clinic managers and health care providers need to know about monitoring audit logs?

02:57 Rob Pruter’s #1 Tip

Nobody goes to the doctor to get their identity stolen.

05:16  What is an audit log?

06:37  Everyone needs a unique user ID

08:48  Myth #1 – The electronic medical record EMR automatically does all the auditing – I don’t have to do anything

11:53  Myth #2 – - I don’t have to audit my users – I know them

15:05  Myth #3 – I won’t have to worry about this until I have a breach

19:45  How To Use AI Audit Log Reports

21:00  Identify security risks right away avoids remediation costs, time spent, and enforces a culture that snooping is not permitted.

23:44  Multiple locations and remote working often also means less supervision. AI auditing tools can help you be proactive.

25:46  Who is AI Audit Monitoring For?

27:14  When is a clinic ready to start AI Audit Monitoring?

28:10  Find Out More From SPHER

https://InformationManagers.ca/Likes-SPHER

Key word Searchie https://PracticeManagementNuggets.Live/search  

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I am honoured that you choose to spend your time with me today. Thank you for the opportunity to share my obsession about privacy, confidentiality and security with you!

Reviews for the podcast on whatever platform that you use is greatly appreciated!

When you provide your honest feedback it helps other people just like you find content that may help them, too. If you received value from this episode, please take a moment and leave your honest rating and review.

Jean L. Eaton, Your Practical Privacy Coach
and Your Practice Management Mentor
with Information Managers Ltd.

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