In this episode, Susan Keane Baker will share with you how to implement strategies that result in enhanced job and patient satisfaction. This 30-minute Practice Management Nugget will give you practical tips, tools, and resources on:
Susan Keane Baker, MHA
Author, Managing Patient Expectations
Email: susan@susanbaker.com
Website: www.susanbaker.com
Twitter: @SusanKB
Download the Learning Resource Guide
For more information on this podcast and for additional resources, see our blog post here: http://informationmanagers.ca/patient-satisfaction